Frequently asked questions

How do I get access to the driver mobile app?

The AboutRides Driver app is only for drivers registered by an operator. Ask your operator to create your account or send you an invite.

I forgot my password.

Use the "Forgot password" link on the login screen. You will receive an email with instructions.

Why does the app request background location?

Only during active rides: to share your position in real time with the client and the operator. It stops automatically when you go offline or the ride ends.

How do I export or delete my data?

In the CRM Profile there are "Export data" and "Delete account" buttons. Deletion is permanent after 15 days.

Documents